Additionally, you can test certain messages to see if they are contributing to the problem, and if so, be able to target them for deletion without loading them.Īs with many applications, if the preferences file for Mail is corrupted, then odd behavior including crashes could result. If this works, try selecting each mailbox and rebuilding it using the "Rebuild" option in the "Mailboxes" menu. This can usually be better determined by launching Mail then immediately holding down the Shift key, which will prevent messages or mailbox contents from being loaded when the program launches. The program will launch, and when the message viewer shows up the program will shut down with an unexpected error. Many times when these crashes occur, it will be because of a problematic e-mail message causing the crash being loaded by default. If this kind of crashing occurs, try the following to fix it: If the crashes happen in all user accounts, then either a global dependency such as WebKit or the application itself could be corrupted, though usually the problem occurs in specific user accounts. Though every now and then Mail may hang with the spinning color wheel (likely from network hang-ups), or crash when performing a specific action (such as loading a problematic e-mail message), there may be other instances where the program will crash immediately upon launch, and not allow for troubleshooting from within the program itself.
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